Threat Protection
Tech Support Scams — Fake Helpers Who Steal While They "Fix"
A caller says they’re from Microsoft, Apple, or your internet provider. They say your computer has a serious problem. They’re lying — and they want access to your computer and your bank account.
How Tech Support Scams Work
A scammer calls you out of the blue — or a pop-up tells you to call them. They claim to be from a legitimate tech company. They say your computer is sending error signals, has been hacked, or is about to fail. Then they ask to connect remotely to “fix” it.
Once connected, they can see everything on your screen — banking logins, personal files, saved passwords. And they’ll charge hundreds of dollars for “repairs” that were never needed.
The Golden Rule
Microsoft, Apple, Google, and your internet provider will never call you out of the blue about a problem with your computer.
If someone calls you claiming to be tech support — hang up.
Other red flags:
- They ask you to download software like TeamViewer or AnyDesk
- They ask for payment via gift cards, wire transfer, or cryptocurrency
- They say the problem is urgent and you must act now
- They already “know” details about your computer
- They ask for your banking information to issue a refund
How SeniorSafe Stops Tech Support Scams
Remote Access Monitoring
We detect when unauthorized tools like TeamViewer are installed or activated.
Install Blocking
Our script prevents any new remote access software from installing without authorization.
Call Pattern Detection
Software flags known scam call signatures and alerts our team before a scammer can gain access.
Family Alerts
When a threat is detected, we notify your family so you can step in before any damage is done.
Protect Your Parents Before the Next Call
SeniorSafe monitors 24/7 for tech support scam activity. Setup is remote — no tech skills required.
Canada & USA · Remote setup · Cancel anytime
