Common Questions
Frequently Asked Questions
Find answers to the most common questions about SeniorSafe protection.
SeniorSafe uses enterprise-grade Endpoint Detection and Response (EDR) software. This professional-grade antivirus monitors your computer 24/7, blocks ransomware and malware, and automatically updates to protect against new threats. Unlike consumer antivirus, EDR learns from attacks across all our clients to keep everyone safer.
SeniorSafe costs just $75 per month, per device. That’s less than a coffee a day for complete peace of mind. There’s no long-term contract – cancel anytime with no fees.
Our team connects to your computer remotely through a secure connection we establish with you over the phone. You watch us install everything, and we explain each step in plain language. No technical knowledge required on your end.
SeniorSafe is a month-to-month subscription. You’re never locked into a long contract. However, many clients stay with us for years because they value the protection and peace of mind.
Call us anytime, send us an email. We will respond as soon as possible. We’re always here to help with any questions or concerns about your computer security.
